Frequently
asked questions.

Colour PPF combines surface protection with a coloured finish. It protects the vehicle's original paint from everyday damage while allowing the exterior colour to be transformed without permanent modification.

Compared to vinyl, Colour PPF is significantly thicker and engineered for protection. It offers self-healing capabilities, stronger resistance to stone chips and surface marks, and a finish that closely resembles factory paint rather than a wrapped surface.

When installed and removed correctly, Colour PPF does not harm factory paint. It helps preserve the original finish underneath and can support long-term vehicle value.

With proper care and installation, Colour PPF is designed to perform for many years. Longevity depends on climate, driving conditions and maintenance routines. Across Europe, Colour PPF carries a 10-year warranty.

Regular washing, avoiding harsh chemicals, and periodic inspections by a professional installer are recommended. Protective top treatments may also help maintain surface clarity over time.

Yes. After a short curing period following installation, normal washing can resume. Hand washing is preferred, though touchless washes are generally acceptable.

Yes. Colour PPF is compatible with ceramic coatings and similar surface treatments, which can enhance ease of cleaning and help maintain the finish.

Individual panels can be replaced if damaged. Slight variations in colour may occur over time due to exposure and usage, so consult your installer before replacement.

Yes. Colour PPF is offered in gloss, satin metallic, colour shift and matte finishes — over 200 colours in total.

Conergies Colour PPF is covered by a limited warranty against manufacturing-related defects. Across Europe the coverage is 10 years. See Warranty & Care for full terms.

Paint Protection Film is a transparent polyurethane film applied to a vehicle's exterior to shield painted surfaces from physical damage, environmental exposure and daily wear.

PPF is often chosen to reduce long-term paint damage and preserve appearance. By minimising the need for repainting or refinishing, it can be a practical long-term solution.

Yes. Minor surface marks can often recover when exposed to heat from sunlight or warm water. Damage that penetrates the film may require professional attention.

Light surface imperfections may appear less noticeable once covered, but PPF is primarily intended to prevent new damage rather than correct deep defects.

Conergies Crystalix clear PPF carries a 10-year warranty across all warranty zones. Actual lifespan depends on usage, environment, installation quality and maintenance.

Yes. When removed correctly, PPF is designed to come off cleanly without leaving residue or damaging the paint underneath.

Small bubbles or moisture traces can appear shortly after installation and usually dissipate as the film settles. Persistent issues should be checked by the installer.

Frequent use of aggressive brush-based car washes is not recommended. Hand washing or touchless systems help maintain the film's condition.

Yes. Full-vehicle coverage is possible, as well as partial protection for high-impact areas depending on preference and use.

We supply authorised dealers and professional installers across Europe. If you are interested in an account, contact our team to discuss eligibility and next steps.

We ship across the European Union and wider Europe from our own stock on the continent — not from a container six weeks away. If your country is not listed, contact us to confirm availability.

Because stock is held in Europe, most orders reach European destinations within a few working days of dispatch rather than the weeks typical of direct import.

Orders are usually prepared and dispatched within 1 to 3 working days of payment confirmation. Processing may take longer during peak periods or for products requiring special preparation.

Shipping is based on order weight, dimensions and destination. The final fee is confirmed with you before dispatch.

Yes. Once your order ships, a tracking number is sent so you can follow the shipment through the carrier.

For deliveries within the EU there are no customs duties, since goods are shipped from European stock. For destinations outside the EU, local import duties and taxes may apply.

Contact us as soon as possible. We will coordinate with the carrier to investigate and assist with a resolution.

Returns and exchanges are available for purchases made by authorised dealers and apply to unused, uninstalled products in their original packaging.

Yes. Return or exchange requests must be submitted within defined time windows from the purchase date. Requests made later may not be accepted.

Returns requested within the first two weeks are subject to a processing and restocking fee. Later requests may incur higher fees. After a certain period, returns are no longer accepted unless related to a valid warranty claim.

Installed or used products, custom or personalised items, and products not in original condition are not eligible for return or exchange.

If a product shows a confirmed manufacturing defect, it may qualify for a warranty claim when installed by a certified professional. Order details, photographs and installation confirmation will be required. See Warranty & Care.

Contact our team with your order details and reason for the request. Once approved, you will receive instructions on returning the product for inspection.

Return shipping is generally the responsibility of the customer unless the issue is due to an error on our side. Original shipping fees are non-refundable.